FAQ

Where does “For the Joy” come from?

“For the Joy” comes from Hebrews 12:1–2, which says:

“…let us run with perseverance the race marked out for us, fixing our eyes on Jesus, the pioneer and perfecter of faith. For the joy set before Him He endured the cross…”

Our brand is rooted in this truth — running our race with endurance, fixing our eyes on Jesus, and living with eternal perspective.

How long does shipping take?

Once your order is placed it should ship within 24 hours and arrive in approximately 3-5 days. More precise shipping info will be provided at check out.

You’ll receive tracking information as soon as your order ships.

Can I change or cancel my order after placing it?

We are unable to make changes or cancel orders once they have been submitted.

Please double-check your shipping address, size, and design before completing checkout. If you believe there is an urgent issue, contact us as soon as possible and we’ll do our best to help — but we cannot guarantee modifications to your order.

What is your return policy?

At this time, For the Joy cannot accept returns nor issue refunds. When you purchase from us, you are supporting the mission of seeing the Gospel of Jesus shared across the globe.

If the item you purchased is damaged or unwearable, please reach out via the contact us form so we can make it right! If you're just unhappy with the item, please pass it along or donate it.

Please review our full return policy here:
👉 https://shopforthejoy.com/pages/refunds-returns

If you experience any issues, use the contact information provided on that page and we’ll take care of you.

Are your hats adjustable?

Yes! Most of our hats feature an adjustable back closure to fit a wide range of head sizes comfortably. Specific fit details are listed on each product page.

How do I care for my hat?

To keep your hat looking its best:

  • Spot clean as needed

  • Wash on cold

  • Air dry

  • Do not bleach

This helps preserve the embroidery/print quality and structure.

Do you offer bulk or team orders?

Yes! If you’re interested in placing a bulk order for a church group, run club, event, or organization, please reach out through our contact page. We’d love to work with you.